I am a Commercial Operations and Supply Chain professional with 21-years solid experience in multinational Pharmaceutical and FMCG industries of the Greek, Balkan and Central-Eastern European markets.
I can add value to the organization by bringing in strong commercial acumen and end-to-end understanding of the supply chain, analytical thinking to help simplify processes and delivering practical solutions to business needs. I am a conscious team player, cultivating an environment of inclusion, sharing and trust.
My areas of expertise include:
Key Accounts management
Go-to-market model & commercial policy shaping
Customer Service management and Digital Transformation of operations
11/2000 - 6/2002 : ALBA (Athens Laboratory of Business Administration): MBA Certificate Electives: corporate finance, strategic marketing, advertising and promotion, international marketing, buyers' behavior, new product development, financial statement analysis, management of small and medium enterprises
10/1992 - 3/1998 : National Technical University of Athens (ΕΜΠ): Diploma in Mechanical Engineering, production engineers cycle Diploma thesis: 'Periodic production control system in metal manufacturing industry'
9/2010 - Present : MSD (MERCK, SHARP & DOHME) GREECE SA, Business Operations department:
7/2014-Present: Associate Director,Commercial & Supply Chain Greece Leading the Customer Service and Supply Chain teams and managing for the Greek market the commercial relations and business development with the private sector, demand forecast and integrated planning of finished products (imported and till recently locally produced), product availability, order-to-cash process, customer service to all trade channels and the distribution scheme to the market
5/2010 - 8/2010 : ADIDAS HELLAS SA, Operations department: Order Fulfillment Manager South-East Europe Led the Order Book Management team, ensured that sales demand for customers served from adidas south-east Europe was covered in time and in full and supported the S&OP process
9/2006 - 4/2010 : GR. SARANTIS SA, Group Supply Chain: Group Business Logistics Manager Developed the group’s business logistics capabilities, supported the international supply chain projects and SAP implementation in 3 countries, offered logistics expertise and support (restructuring and improvement projects, 3PL evaluation, daily business management tools) to the affiliate country organizations
3/2002 - 9/2006: Manager, Customer Logistics Served as single point of contact for logistics between P&G Hellas and half of its top customers, monitored and managed logistics service performance, offered continuous support and expert solutions and worked behind the improvement of the supply chain and the increase of product availability on shelf
4/1999 - 2/2002: Assistant Manager, Market Planning Managed sales forecasting, product availability and inventory levels, had overview of imports’ logistic flow and coordinated execution of local initiatives for the brands of own responsibility